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Meet the Technical Support team
Hello, I'm Liam - I head up the Technical Support team at PortSwigger. Our role is to make sure Burp Suite users can overcome any technical challenges, and can use our products to secure their web portfolios.
We're here to help you get started, answer any queries, and support you through your configuration requirements.
Our web-based support team works to a 24-hour SLA (Monday to Friday), to answer your technical questions.
There's no tiered support. If you have a problem, you'll be in touch with the experts straight away.
PortSwigger's development teams work closely with us, to get your issues resolved as efficiently as possible.
We're continually improving our online documentation. Catch something that could be clearer? Let us know.
Meet the Customer Happiness team
Hello, we're Jo, Sophie, and Kathryn - we're three of PortSwigger's Customer Champions. Our role is to make sure you succeed with Burp Suite and get the most from our products and services.
Our team are the first port of call for most customer queries - if we can't help, we'll find someone who can.
We're dedicated to providing continued customer support, to give you the best Burp Suite experience.
Your opinion counts. We're here to champion your voice, so tell us what you need from Burp Suite.
Product updates, key features or services we think are relevant to your business? We'll let you know.
We keep in touch, to make sure you're getting the maximum value from Burp Suite.
ENTERPRISE
Get up and running with Burp Suite Enterprise Edition quickly.
ENTERPRISE
Take the first step toward securing your web application portfolio with our simple scanning guide.
ENTERPRISE
Install Burp Suite Enterprise Edition to a Kubernetes cluster with our step-by-step guide.
PROFESSIONAL COMMUNITY
Understand the core features of Burp Suite using deliberately vulnerable labs from our Web Security Academy.
PROFESSIONAL COMMUNITY
Learn about what Burp Suite's tools can do and how to use them.
PROFESSIONAL COMMUNITY
Learn how to get the most out of Burp Suite's unrivalled HTTP/2-based tools.