Frequently asked questions

For additional support and technical information, please see our support and documentation. If your question isn't answered within our documentation, or by any of the below responses, please contact us.

Generate a Burp Suite Enterprise Edition quote here.

Generate a Burp Suite Professional quote here.

Save a credit card to your account, and turn on auto-renew. This is the easiest way to ensure you have continued access to Burp, as the license will automatically renew at the end of your subscription.

Alternatively, you're able to renew your subscription via your PortSwigger account. Click "Manage Subscription" then "Renew" option next to the relevant subscription in your account dashboard and either pay or generate a quotation or invoice.

You do not need to send us your PO as we require prepayment for all orders.

If you need to add the PO Number for your own procurement processes, just click "View invoice" on your quotation and then "Add Purchase Order details" to add your PO number to the invoice.

If you're purchasing a new license, find a Reseller here and let them know the details of who you would like the license to be registered to.

Looking to renew via a Reseller? Provide your reseller with either the previous PortSwigger Order Number or the Email address of the End-User currently associated with the subscription so they can contact us for a renewal quotation.

You can add new users to your existing Burp Suite Professional license from your PortSwigger account. Find your subscription and click on the "Increase users" option from the Manage Subscription dropdown box and follow the prompts to the payment screen. Please note the cost is calculated pro-rata based on the number of days remaining on the license.

Looking to add users via a reseller? Provide your reseller with either the previous PortSwigger Order Number or the Email address of the End-User currently associated with the subscription and how many users you would like to add so they can contact us for a quotation.

As we deliver the license electronically there are no shipping costs.

Yes, we offer 1, 2, 3, 4 or 5 year subscription terms - you can create as many quotes as you need.

Log into your PortSwigger account and navigate to the "Your Subscription" page and switch on the auto-renewal toggle. You will also need to save your card details in the "Personal details" section.

To transfer your license to another account, send your request to hello@portswigger.net specifying the new end user's details (name and email address). Once the transfer is complete, the new end user will receive a confirmation email.

Please note, the new end user must have their own PortSwigger account first.

You can access your license keys through your PortSwigger account.

You can use the "Forgot your password?" link from the user account login page at any point to request a new password.