Account management guide

How to invite your team

If you are the designated account holder, you are the only user who is able to manage the subscription. In order for your team to begin using the software, you will need to invite them by adding their email address via your PortSwigger user account.

The license key holders (your team members) will not have access to the software until their email addresses have been added.

To add your team you will need to:

1. Log in to your PortSwigger user account.
2. Underneath "Your Subscriptions", locate your Burp Suite Professional subscription and select Invite your team.
   

   Note

   Don't see the Invite your team option? Just click on Manage Subscription and then Manage Users.

3. When prompted, enter your team members' email addresses individually by typing, or copying and pasting, into the box as shown below. If you have entered any invalid, duplicate, or too many email addresses you will be prompted to remove them.
   
4. Click on Assign Users.
   
5. The banner at the top of the page will confirm how many users overall have been invited to your team - as well as details of other subscription actions - and you can see a list of the individuals you've invited beneath it.
   
6. When you invite a new user to be a part of your Burp Suite Professional team, they are automatically sent an email with instructions on how to access their account, the software, and their license key. After each of your team members has activated their account, their name will be populated in the first column.

How to manage your team

If you are the designated account holder, you are the only user who is able to manage the subscription. From your PortSwigger user account, you will be able to:

• Allocate license keys to members of your team.
• Remove license keys from users who leave your organization or who no longer need access to the software.
• Re-allocate a license key to a new member of your team.
• Increase the user count of your subscription - please note, this will incur a charge.

To manage your team, you will need to:

1. Log in to your PortSwigger user account.
2. Underneath "Your Subscriptions", locate your Burp Suite Professional subscription, select Manage subscription, and then Assign Users.
   
3. All the people who are included in your current team will be displayed. To remove access to a license key from a specific user, click on Remove next to your chosen team member.
   
4. When prompted, click Delete to remove the user, or Cancel to go back to the list view of your team members.
   
   Once deleted, you will have one allocation available in your subscription. To assign new team members, click the Assign users button on the banner.
   

How to increase your users

If you have allocated all of your team members a license key but require additional users on your subscription, you can increase the number of users on your subscription from your PortSwigger user account.

To increase the number of users on your subscription, you will need to:

1. Log in to your PortSwigger user account.
2. Underneath "Your Subscriptions", locate your Burp Suite Professional subscription, select Manage subscription, and then Increase Users.
   
3. From the manage subscription page, click on Increase Users.
   
4. You'll be taken to an online form where you can select the number of users you would like to add, and the correct billing details.
   
5. Click on Confirm Order and you'll be taken to the "Order and Payment Details" page - from here you can view your quotation/invoice (and provide it to your procurement team if required), as well as view the different payment options. You can make payment directly from this page.
   
   For more information on the ordering process, please visit our guidance pages on account and subscription management.