Meet the Swiggers

After studying a degree in business at the University of Northumbria, I fell into the IT sector almost by accident. I have remained there ever since and it's been 26 years now! I've always enjoyed the business side of IT as it is a fairly pacey and constantly changing industry. The technology we were marketing and selling 26 years ago almost doesn't exist today, which clearly demonstrates how far the industry has come as a whole. I started out working with Sun MicroSystems and their channel partners, and then worked with channel partners for a number of other IT vendors, including Avaya (formerly Nortel), EMC, and the Sun Netscape Alliance. I've always worked on the customer side of business, rather than the technical side, as I find myself enjoying the variation of working with different customers, understanding their pain points and challenges, and what keeps them awake.

I joined PortSwigger seven years ago when the company was newly forming - back then the whole company was a team of just three people. I was brought in to start the business development function. In the last 12 months this has grown massively - the business is totally unrecognizable to my early days. The team I work with is now named the Growth Tribe - we have a primary focus on improving the complete customer journey, with sub-teams focusing on web and content, marketing, and customer success.