The attacker-supplied code can perform a wide variety of actions, such as stealing the victim's session token or login credentials, performing arbitrary actions on the victim's behalf, and logging their keystrokes.
Users can be induced to issue the attacker's crafted request in various ways. For example, the attacker can send a victim a link containing a malicious URL in an email or instant message. They can submit the link to popular web sites that allow content authoring, for example in blog comments. And they can create an innocuous looking web site that causes anyone viewing it to make arbitrary cross-domain requests to the vulnerable application (using either the GET or the POST method).
The security impact of cross-site scripting vulnerabilities is dependent upon the nature of the vulnerable application, the kinds of data and functionality that it contains, and the other applications that belong to the same domain and organization. If the application is used only to display non-sensitive public content, with no authentication or access control functionality, then a cross-site scripting flaw may be considered low risk. However, if the same application resides on a domain that can access cookies for other more security-critical applications, then the vulnerability could be used to attack those other applications, and so may be considered high risk. Similarly, if the organization that owns the application is a likely target for phishing attacks, then the vulnerability could be leveraged to lend credibility to such attacks, by injecting Trojan functionality into the vulnerable application and exploiting users' trust in the organization in order to capture credentials for other applications that it owns. In many kinds of application, such as those providing online banking functionality, cross-site scripting should always be considered high risk.
In most situations where user-controllable data is copied into application responses, cross-site scripting attacks can be prevented using two layers of defenses:
In cases where the application's functionality allows users to author content using a restricted subset of HTML tags and attributes (for example, blog comments which allow limited formatting and linking), it is necessary to parse the supplied HTML to validate that it does not use any dangerous syntax; this is a non-trivial task.