Enterprise Edition
Raising Jira tickets manually
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Last updated: April 3, 2025
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Read time: 2 Minutes
If your admin user has configured a Jira integration, you can raise Jira tickets for issues directly from your scan results.
- From the top menu, select Scans.
- Select the scan you want to view.
- Select the Issues tab.
- Expand the issue and select the URL from the list.
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In the upper-right corner of the page, click the Raise Jira Ticket button.
Note
If you have also integrated Burp Suite Enterprise Edition with other issue-tracking platforms, you may need to select this from the Raise ticket drop-down.
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You can create a new Jira ticket, or link to an existing Jira ticket:
- To create a new Jira ticket, select a rule from the drop-down menu and click Create.
- To link to an existing Jira ticket, select Link to existing ticket, enter the Jira ticket number, then click Link.
A ticket containing a link to the issue is added to the Jira project backlog. This contains the issue details from Burp Suite Enterprise Edition.
In Burp Suite Enterprise Edition, the issue now contains a Linked tickets tab.
Note
The HTTP requests and responses for issues are currently not included automatically in the Jira ticket. Although a link to the issue is provided, if the developer assigned to investigate the issue does not have access to a Burp Suite Enterprise Edition account, you may need to download the HTML report and attach it to the Jira ticket manually.
Unlink Jira tickets
To unlink a Jira ticket from an issue in Burp Suite Enterprise Edition:
- Select the issue.
- Go to the Linked tickets tab.
- Click the Unlink button next to the relevant ticket.
Note
When you unlink a ticket in Burp Suite Enterprise Edition, the ticket itself is not deleted. You need to close this manually in Jira.
Related pages
- To learn how Burp Suite Enterprise Edition manages duplicate tickets, see Managing Jira ticket duplication.
- To learn how to raise tickets for multiple issues, see Raising tickets for multiple issues.
- To learn how raise tickets automatically, see Raising Jira tickets automatically.