Culture Collaborator

An opportunity to help a thriving scale-up business to protect its culture as it grows, by supporting the smooth delivery and continuous improvement of its people-related processes.

PortSwigger role vacancy


The Culture Collaborator role falls within the Culture Tribe at PortSwigger. This tribe is responsible for recruitment, employee engagement and our workplace; it undertakes projects to support belonging, leadership, feedback, and well being amongst our people. The Culture Collaborator role will work across these different areas, providing support with a wide range of operational and other tasks, delivering a gold standard of people-related processes, and helping us to continuously improve how we work and nurture our culture.

We believe our culture is our most valuable asset and our biggest differentiator as an organization. Enabling us to achieve our primary goals, of having fun at work, delivering amazing products and services, and changing the world for the better.

We currently have 125 people and expect to grow steadily into several hundred people over the next few years. We are fixated on protecting our culture as we grow. Our culture creates the conditions for our success. We're uncompromising in only recruiting the best people. We create an environment of trust, openness, and freedom to fail, which fosters innovation.

The work of the Culture Tribe is heavily backed by our founder, Dafydd Stuttard, and by our board, including Yvonne Agyei, a highly experienced People professional who has held senior roles within Google and

Find out more about the team and our culture

Role details: Culture Collaborator

Timeframe: Permanent position.

Location: Knutsford, Cheshire, United Kingdom.

We are minutes from the M6, and easily commutable from Manchester, Stockport, Wilmslow, Warrington, Chester, Crewe, Macclesfield, and Northwich.

Salary: We pay excellent salaries above the normal market level, and this is always determined based on your individual skills and contribution.

Holidays: 25 days plus public holidays.

Discover why we work better together

Benefits: Share options, 8% employer pension contribution.

Life assurance: 4x salary.

Income protection: full pay for first 6 months of incapacity followed by 75% of salary plus pension contribution.

Private medical insurance (Bupa).

Working hours: Core hours are 9am to 5pm, with flexibility to start any time between 8am and 9.30am.

Apply, or ask any questions

Key responsibilities

The foundations of our culture initiatives are solid people processes that are efficient, accurate and seamless. Delivering value to our people by making their lives easier at work, is central to what we do.

The scope of the Culture Collaborator role is broad. You will actively support the hands-on delivery of our people processes. You will continuously look for opportunities to improve our processes to make them more efficient, and more closely meet the needs of "customers", both internal (i.e. the wider PortSwigger team) and external (e.g. candidates and recruitment agencies). You will provide other ad-hoc assistance to colleagues wherever it is most needed.

In addition to your wide-ranging supportive role, you will actively engage with the work of the Culture Tribe across a range of exciting projects. You will frequently work directly with colleagues across the entire business outside of the culture tribe. Gathering feedback on our processes and working to improve them will generally involve close collaboration with our people in all areas.

About you

Prior experience

In a previous life, you might have been a PA or EA, with the ability to spin multiple plates at the same time, frequently changing priorities, using your initiative to proactively drive progress forward. You might have been an office manager, facilities coordinator or recruitment administrator in a small business. Or, you may have been a HR / People Analyst and looking for a change. We are hoping to utilize your existing experience, to help you thrive in an exciting and varied role.

Essential skills for the role

Communication. An excellent communicator, in both written and oral form. Ability to adapt communication style to a widely varied audience.

Conscientiousness. Pride in work, a high level of care and attention to detail, and a determination to always deliver the very best that you can.

Organisation. Ability to work on several tasks and projects in parallel, handle interactions with numerous stakeholders, keep to deadlines, and flexibly adapt your priorities as new important or urgent tasks appear.

Collaboration. Ability to work closely and build strong relationships with others in the immediate team, as well as wider organisation, share work-in-progress and incomplete ideas, give and receive continuous feedback, and deliver value in small iterations.

Emotional intelligence. Aware of your own emotions, able to manage them, and adapt your style to other personality types.

Technical competency. Able to quickly gain proficiency with a wide variety of business support platforms and other technical solutions. Able to identify and help implement new tools to drive efficiency in our processes.

Data analysis. As a data driven organisation, we use data to steer our decision making process. You will be confident using, processing and understanding data (i.e. Excel or Google Sheets).

Desirable skills for the role

Agile working. Knowledge of Agile principles and methodologies.

Commercial awareness. You're comfortable holding a conversation with external parties (e.g. recruitment agencies) and are able to address common contractual questions.

Data analysis. You will be competent in analyzing and communicating data outcomes to gain insights, using various tools (i.e. advanced Excel / Google Sheets, Survey tools, PowerBI etc).

About PortSwigger

PortSwigger is a fantastic and fun place to work. See why our Swiggers love coming to work and get a good feel for what we do via our website/blog, LinkedIn company page, and Twitter.

Examples of tasks and projects you would be involved in

Coordination of our recruitment process and delivery of a first-class candidate experience. You will be expected to:

Coordination of amazing Swigger socials and company events. You will be responsible for supporting the coordination and delivery of:

Providing Swigger support - you will be a central point of contact and signposter for all Swiggers on any range of questions. You will:

Supporting on wider Culture Tribe initiatives.

Salary and benefits

We believe in paying people what they are worth and not what we can get away with. Our excellent salaries are above the normal market level, and this is always determined based on the candidate's individual skills and contribution.

All our people also receive:

Why join PortSwigger?

Meet the Swiggers

We are a diverse group of people with a wide range of interests and backgrounds. What Swiggers have in common is that they all love their work and are exceptionally good at what they do.

Jess H

Jess H, Journalist

Mike S

Mike S, Software Developer

Mohamed H

Mohamed H, Software Developer