Our culture is our most important superpower, and our biggest differentiator as an organization.
We're proud of our culture, and fiercely protective of it.
We recruit the best
Focus on what matters.
Recruitment is everyone's responsibility.
The first 90 days are crucial.
Hold the vision
Focus on the long term.
Question your assumptions.
Don't follow the herd.
We work better together.
Default to open.
Give people freedom to fail.
Never stop developing your skills.
There are no stupid questions.
Fail fast and learn the lessons.
Support each other
Leadership == enabling others to succeed.
Anyone can ask for help.
Achieve the incredible
Deliver amazing products and services.
Constantly raise the bar.
Surprise and delight customers.
Change the world
Enable the world to secure the web.
Share our knowledge generously.
Give back to our community.
Pay people what they are worth.
Give everyone a stake in the business.
Work is not a four letter word.
If it stops being fun, we're doing it wrong.
Our culture is a hard dependency for achieving our primary motivations.
Have fun. Think of all the things that can prevent work being fun. They generally come down to bad culture: disrespect, hoarding information and assets, command-and-control
management, selfishness, organizational politics, lack of integrity, dysfunctional backstabbers, over-promoted under-performers. Our culture is the antidote to all these things.
Have a worthwhile mission. Our mission is a hugely ambitious goal that we won't achieve easily or quickly. Our culture enables us to stay aligned to this mission, by focusing
on the long term, holding the vision, working together very collaboratively, and defaulting to open communication.
Be successful. Our culture creates the conditions for our success. We're uncompromising in only recruiting the best people. We create an environment of trust, openness, and
freedom to fail, which fosters innovation. Our servant leadership brings out the best in all our people, recognizes their potential, and enables continuous learning. This is how we achieve the
Be a force for good in the world. Delivering amazing products and services certainly makes the world a better place. But our culture means that we are also instinctively
generous, giving away much more than we need to. We directly improve the lives of our people and numerous others. We do this as an end in itself, not as a cynical means to profit.
We are based in Knutsford (Cheshire, UK).
In mid-2021, we will move into brand new office at Booths Park, on the outskirts of town.