Vacancy

What we're doing, and why we need you

PortSwigger is a cybersecurity company that is located in the outskirts of Knutsford, Cheshire. It is a global leader in the cybersecurity sector. Our cutting-edge software is used by over 60,000 customers in 150 countries to help them secure their web applications. Our educational and research output is used by millions of people globally to learn about web security.

We have enjoyed a decade of strong organic growth, with over 20% of revenue growth every year of our existence. We are privately owned, self-funded, and profitable, with last year revenues of over £21m. Our success has been recognized through various awards, including the Sunday Times Tech Track and Export Track, the UK Private Business Awards, and the Queen's Award for Enterprise.

We have always employed a lean web-based sales and delivery model and have relied largely on reputation and word of mouth to reach new customers. Over time, we have become increasingly conscious of our latent commercial potential, and we are now committed to accelerating our growth by exploiting the huge opportunity that exists while staying true to our core principles. During 2020 we created a growth team, including marketing and customer success functions. In 2021, in order to better support our growth initiatives, we created an analytics and insight function which we are now looking to expand.

We've only recently embarked upon our journey to get valuable data into the hands of those who can make the best use of it. In your role as a Data and Insights Analyst at PortSwigger you'll work with every part of the business, using data and insight techniques to help solve problems. Our people have a growing desire to obtain more and better insights into our customers and business. You can make this happen.

About you

• You are looking to be part of building an exceptional company with exceptional people.
• You're ambitious and driven. You set exceptionally high standards in everything that you do. You set demanding goals and are always looking beyond them to learn and excel.
• You have a desire to learn and develop new skills. Having a willingness to learn is more important than industry experience.
• You have a passion for identifying how businesses operate through analysis and the ability to represent this through data.
• You have a knack of making things simple no matter how complex. You are creative in how you present the business in a visual and dynamic way.
• You are curious and want to help. You do things that matter to people before you do the stuff that interests you.
• You have impact, are hands-on, love to build and get your hands dirty in the process.
• You appreciate that everything you do has to work at scale, you are focused on efficiency and automation, and are protective of human capital.
• You build continuous feedback loops into everything you do. Continuous improvement is in your DNA.
• You have an organized and structured approach to solving problems and achieving your goals.
• You may not have a specific background in cybersecurity, but you're confident that you can quickly know our users, understand our magic, and connect the two. It's not the first time you have had to learn about a new field.

Essential skills for the role

• Excellent communication skills including the ability to write, to communicate verbally (concisely and precisely), and to have productive conversations with colleagues.
• A strong ability to multitask, prioritize work, and keep to deadlines.
• Analytical. An inclination and ability to take a data-driven approach, using quantitative and qualitative data to make recommendations.
• High EQ. Able to collaborate effectively and to quickly create connections.
• Commercial mindset, not just a numbers junkie.
• Ability to write SQL queries to obtain and process data independently.
• Experience of building ETL processes to enable effective analysis and presentation of data.
• Good understanding of statistical methodologies and how best to use them.
• Understanding of how to use data to generate actionable insights and recommendations.
• Expertise in representing information simply and visually. Experience of using Power BI is preferred but not required.
• Experience of coding using Python or other similar languages is preferred but not required.