What we look for in PortSwigger people

At PortSwigger, no two days in the advocacy team look the same, with each day being more than just holding customer calls and closing deals. Here is what you could expect from a typical day in the team, focusing on the blend of activities that keep things interesting.

Morning

Our morning starts by catching up with the team for a daily stand-up, where we talk through any work in progress and set the team up for collaborative success.

The bulk of client calls tend to happen in the afternoon, leaving most of our morning open to handle all the behind-the-scenes work like:

Emails: We sift through our inboxes, respond to client inquiries and liaise with the Tech Support team to solve any complex issues.
CRM Management: Leveraging tools like HubSpot, we handle customer inquiries, track follow-up tasks, and scout for new leads to keep our pipeline robust.
Data Analysis: Part of our morning might be spent analyzing customer usage data and support interactions, giving us insights to tailor our approach for maximum effectiveness.

This takes us up to lunch where we can enjoy a hearty and delicious lunch in our on-site restaurant, pop out for a walk or take part in one of our daily lunchtime workout classes in our on-site gym.

Afternoon

Given our global client base, the bulk of our afternoon is dedicated to calls with clients from all over the world. This could look like:

Prep Work: Before any call we use the custom GPT that the team has been working on to understand more about the customer - this includes data gathered from Clearbit, LinkedIn and PowerBI.
Calls: These conversations can range from introductory discovery sessions and demos, to more detailed commercial negotiations.
Follow-Up: After each call, FireFlies, our AI call assistance will have transcribed our calls and added notes directly to our deals in HubSpot. We review the next actions and follow up with the customer.

Throughout the day

Working together in the office is an important part of our culture at PortSwigger and means we're always kept in the loop through collaborative and strategic meetings. These meetings occur throughout the week and could look like:

Internal Meetings: We have discussions about AI integrations, pipeline reviews, or strategy sessions that ensure our sales efforts are aligned with PortSwigger and the team's vision.
Feedback Sessions: This is where the magic happens, being together gives us the opportunity to share client feedback directly with product teams and the wider business, allowing us to influence product development directly.

What makes the role stand out

Here's what makes the Enterprise Sales role at PortSwigger unique:

In-Office Collaboration: Working from the office fosters a collaborative environment where we can easily connect with teammates and other teams. It helps us learn by osmosis from running deals past each other to helping out with questions in each of our areas of expertise, we learn fast by being together. We don't have to jump through hoops to get input from stakeholders and experts, at PortSwigger all the help we need is at our fingertips, meaning we have more time to deliver the value that matters.
No Travel to Clients: All client interactions are conducted over zoom from the office, saving us from the hassle and time commitment of travel.
Variety in Your Day: With a mix of administrative tasks, client calls, and strategic meetings, our days are filled with diverse and engaging activities. We're never stuck twiddling our thumbs looking for something to do.
Direct Impact: On Fridays we share interesting insights at the company All-Hands. This means that the insights we gather and share from client interactions directly influence our product development and strategic decisions.

Being part of PortSwigger's Advocacy Team means you're integral to our efforts to drive success and innovation in cybersecurity, all while enjoying the dynamics and support of a collaborative environment. Each day provides you with a new opportunity to contribute to growth and make a difference.

Ready to apply? Read the job description here.

Our people

A day in the life of an Advocate (Enterprise Sales role)

Morning

Afternoon

Humans aren't resources. PortSwigger is its people; they aren't just a means to the company's ends.

Throughout the day

What makes the role stand out