Vacancy

About you

From an early age, you've had a strong personal interest in technology. You might love playing with gadgets, understanding how things work, and fixing them when they don't. You might invest time in understanding how technology can shape and revolutionize our lives.

• You're friendly and thrive on interacting with others, and you enjoy working to solve problems and deliver solutions. You naturally get on with different kinds of people.
• You love using your skills to help customers to succeed. Chances are you've had prior pre-sales engineering or technical support experience in the software industry. Or you might just think you'd be a perfect fit for this role and are up for the challenge.
• The challenge of helping businesses worldwide to improve their cyber security posture excites you. You love to learn and relish the opportunity to find out more about software products, programming, or penetration testing.
• You're patient, methodical, and tenacious in pursuing a problem until you solve it. You'll take on any challenge and always do your best to meet it.
• You're careful and precise with your words, and you sometimes need to temper your pedantic instincts.
• You take pleasure in helping and delighting others. In another life, you could have been an Apple Store Genius, a storyteller at a cool science museum, or a behind-the-scenes fixer at a posh hotel.
• You need variety in your life. You can't face doing the same thing every day or every month.

Essential skills

• Experience - a background in pre-sales engineering or technical support within the software industry or a strong academic background.
• Communication - an excellent communicator in both written and oral form. A clear and concise style, able to communicate complex technical concepts with precision. Ability to adapt communication style to a widely varied audience, from other technical specialists through to novices.
• Problem-solving - a methodical thinker, able to pursue open-ended investigations into obscure problems and carry out your own research to obtain relevant knowledge.
• Tenacious and conscientious - willing to persevere with a challenging task through to completion.
• Technology - a passion for technology in general and an interest in enabling security through continuous deployment in DevOps. A fast learner able to absorb information about a very broad range of technical topics and apply knowledge to new tasks as they arise.
• Customer service - an instinctively helpful person who takes pleasure in solving other people's problems. A positive, can-do outlook and a willingness to go the extra mile to delight customers beyond their expectations.

Why join PortSwigger?

• We are a passionate group of people from a diverse range of background who work together to produce amazing outcomes for our customers and our colleagues.
  • See why our colleagues love coming to work and get a good feel for what we do via our blog, LinkedIn company page and Twitter.
• Our culture is our most important superpower, and our biggest differentiator as an organization.
  • To find out more about the culture at PortSwigger, how we work together as a business and the way we operate on a day-to-day basis, read our Staff Handbook.
• We give everyone the chance to drive their own professional and personal development whilst getting all the support they need from their team leaders and Tribal Elders.