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Performance feedback settings

  • Last updated: November 25, 2022

  • Read time: 2 Minutes

You can help to improve Burp by submitting anonymous feedback about Burp's performance.

The feedback sent only contains technical information about Burp's internal functioning, and does not identify you in any way.

If you report a bug, you can help us to diagnose any problems that your instance of Burp has encountered by including your debug ID. Click Copy to copy your debug ID to the clipboard.

Logging exceptions to a local directory

In some cases, it may not be possible for us to receive data about your performance issues even if you do enable anonymous feedback. For example, your security policy might block data from being sent to our support team. In this case, we might ask you to temporarily select the Log exceptions to a local directory setting and attempt to replicate the issue.

While this option is active, Burp logs exceptions to a local file in the specified directory. If you can replicate the issue, you can then send a copy of your local log file to our support team. The file name is a combination of the current date and your debug ID, which identifies the session in which the exception was raised. Each instance of Burp generates its own log.

The log entries only contain the time of the exception, a brief description, and a stack trace. The stack trace is fully obfuscated, so no personal data can be read from the file.

Note

If you change the directory in which the log should be saved, make sure that the user who is replicating the issue has write access to the specified directory. Otherwise, Burp will be unable to generate the file.

The Performance feedback settings are user settings. They apply to all installations of Burp on your machine.

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